Effective Date: 1 June 2025

Welcome to www.proceragin.com (the “Site”). The Site is operated by Procera Gin (“we,” “us,” or “our”). By accessing or using our website, you agree to the following terms and conditions (“Terms”), which govern your use of the Site and any purchases made through it.

1. Legal Drinking Age

By using our Site, you confirm that you are of legal drinking age in your country of residence. We do not sell or serve alcohol to anyone under 18 (or 21 in applicable regions). We reserve the right to cancel any order if we suspect age misrepresentation.

2. Product Availability & Pricing

– All prices are listed in the local currency based on the customer's location and are subject to change without notice.
– We reserve the right to limit quantities and discontinue products without prior notice.
– Availability may vary by region due to shipping regulations or inventory constraints.

3. Orders, Payments & Fulfilment

– All orders placed through the Site are processed and fulfilled by our third-party partner, Flaviar.
– Payments are processed securely via third-party platforms (e.g., Shopify Payments, Stripe).
– Shipping times are estimates and may be affected by customs, local regulations, or carrier delays.
– Customers are responsible for any import duties or local taxes applied upon delivery.

For any questions regarding your order, including updates, shipping issues, or concerns, please contact help@flaviar.com.

4. Refunds & Returns

Due to the nature of our products, we do not accept returns of alcoholic beverages. If your order arrives damaged or incorrect, please contact help@flaviar.com within 7 days of receipt and include your order number and photos, if applicable.

5. Intellectual Property

All content on the Site — including logos, product names, images, text, videos, and graphics — is the property of Procera Gin or its content providers and is protected by intellectual property laws. You may not reproduce, copy, or exploit any part of the Site without written permission.

6. User Conduct

You agree not to:
– Use the Site for any unlawful purpose
– Submit false or misleading information
– Attempt to gain unauthorised access to our systems
– Transmit any viruses or harmful code

7. Disclaimers

– All content is provided “as is” and “as available” without warranties of any kind.
– We do not guarantee the Site will be uninterrupted or error-free.
– We are not liable for any damages resulting from the use or misuse of our products or services, to the extent permitted by law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Procera Gin and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya, unless otherwise agreed.

10. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted to this page with the new effective date. Continued use of the Site after such changes constitutes your acceptance of the new Terms.

11. Contact

For website-related queries or brand information, please contact:

Procera Gin
Email: support@proceragin.com
Nairobi, Kenya
www.proceragin.com

For all order-related issues, please contact:
help@flaviar.com